Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Most important skills
- Active Listening
- Repairing
- Critical Thinking
- Complex Problem Solving
- Troubleshooting
- Speaking
- Equipment Selection
- Equipment Maintenance
Key knowledge
- Computers and Electronics
- Customer and Personal Service
- Mechanical
- English Language
- Engineering and Technology
- Communications and Media
- Sales and Marketing
- Transportation
What the work involves
- Converse with customers to determine details of equipment problems.
- Reassemble machines after making repairs or replacing parts.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Advise customers concerning equipment operation, maintenance, or programming.
- Test new systems to ensure that they are in working order.
- Assemble machines according to specifications, using hand or power tools and measuring devices.
- Operate machines to test functioning of parts or mechanisms.
Strongest interest areas (O*NET): Realistic, Conventional, Investigative.
Qualifications and licensing
- Most common education
- High School Diploma or the equivalent (such as a GED) (46.5% of expert ratings)
- Related experience
- Over 6 months, up to and including 1 year (40%)
- On-the-job training
- Over 3 months, up to and including 6 months (50.7%)
- Preparation level
- O*NET job zone 2: Job Zone 1-2: Very Little to Some Preparation Needed
- Licensing
- Not yet verified. Check your state licensing board.
Check before planning
- Licensing for Computer, Automated Teller, and Office Machine Repairers is not yet verified for any state: check the state licensing board before planning.
Limits
- Distributions show what current workers or occupational experts report, not legal minimums.
- Requirements vary by employer and state; time to qualify is not estimated.
Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0
Work environment
How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).
Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.
| Condition | Level | Compared with other occupations | Most common answer (O*NET survey) |
|---|---|---|---|
| Contact with others | Low | Lower on contact with others than 70% of occupations compared | — |
| Dealing with the public | Very high | Higher on dealing with the public than 80% of occupations compared | 63% of surveyed respondents chose “Extremely important” |
| Teamwork | Very low | Lower on teamwork than 89% of occupations compared | — |
| Freedom to make decisions | Very high | Higher on freedom to make decisions than 83% of occupations compared | — |
| Time pressure | High | Higher on time pressure than 78% of occupations compared | 64% of surveyed respondents chose “Every day” |
| Conflict situations | High | Higher on conflict situations than 74% of occupations compared | 42% of surveyed respondents chose “Once a week or more but not every day” |
| Dealing with unpleasant or angry people | Moderate | Higher on dealing with unpleasant or angry people than 58% of occupations compared | — |
| Consequence of error | Low | Lower on consequence of error than 70% of occupations compared | 51% of surveyed respondents chose “Serious” |
Work-pressure profile
- Time pressure: high
- Conflict situations: high
- Dealing with unpleasant or angry people: moderate
- Consequence of error: low
Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.
Full answer distributions
Contact with others
- No contact with others: 0%
- Occasional contact with others: 3.92%
- Contact with others about half the time: 18.62%
- Contact with others most of the time: suppressed by O*NET (low precision)
- Constant contact with others: 36.02%
n = 24, Incumbent 07/2015
Dealing with the public
- Not important at all: 3.87%
- Fairly important: 10.98%
- Important: 9.08%
- Very important: 13.37%
- Extremely important: 62.7%
n = 24, Incumbent 07/2015
Teamwork
- Not important at all: 10.98%
- Fairly important: 8.95%
- Important: 15.98%
- Very important: suppressed by O*NET (low precision)
- Extremely important: 21.44%
n = 24, Incumbent 07/2015
Freedom to make decisions
- No freedom: 0%
- Very little freedom: 0.82%
- Limited freedom: 4.42%
- Some freedom: suppressed by O*NET (low precision)
- A lot of freedom: suppressed by O*NET (low precision)
n = 24, Incumbent 07/2015
Time pressure
- Never: 7.89%
- Once a year or more but not every month: 0%
- Once a month or more but not every week: 16.3%
- Once a week or more but not every day: 11.81%
- Every day: 64%
n = 24, Incumbent 07/2015
Conflict situations
- Never: 19.37%
- Once a year or more but not every month: 9.2%
- Once a month or more but not every week: 16.31%
- Once a week or more but not every day: 42.01%
- Every day: 13.11%
n = 24, Incumbent 07/2015
Dealing with unpleasant or angry people
- Never: 3.92%
- Once a year or more but not every month: 29.02%
- Once a month or more but not every week: suppressed by O*NET (low precision)
- Once a week or more but not every day: 16.14%
- Every day: 6.59%
n = 24, Incumbent 07/2015
Consequence of error
- Not serious at all: 24.04%
- Fairly serious: 15.09%
- Serious: 51.03%
- Very serious: 0.57%
- Extremely serious: 9.27%
n = 24, Incumbent 07/2015
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O*NET-SOC 49-2011.00 · SOC 49-2011 (exact, high confidence) · dataset 2026.10.8