Customs Brokers

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Most important skills

  1. Reading Comprehension
  2. Active Listening
  3. Speaking
  4. Writing
  5. Critical Thinking
  6. Complex Problem Solving
  7. Active Learning
  8. Judgment and Decision Making

Key knowledge

  1. Law and Government
  2. Administrative
  3. Customer and Personal Service
  4. English Language
  5. Transportation
  6. Administration and Management
  7. Computers and Electronics
  8. Economics and Accounting

What the work involves

  • Sign documents on behalf of clients, using powers of attorney.
  • Provide advice on transportation options, types of carriers, or shipping routes.
  • Post bonds for the products being imported or assist clients in obtaining bonds.
  • Insure cargo against loss, damage, or pilferage.
  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.
  • Contract with freight forwarders for destination services.
  • Arrange for transportation, warehousing, or product distribution of imported or exported products.
  • Suggest best methods of packaging or labeling products.

Strongest interest areas (O*NET): Conventional, Enterprising, Realistic.

Qualifications and licensing

Most common education
Bachelor's Degree (35% of expert ratings)
Related experience
Over 2 years, up to and including 4 years (30%)
On-the-job training
Over 6 months, up to and including 1 year (30%)
Preparation level
O*NET job zone 3: Job Zone Three: Medium Preparation Needed
Licensing
Not yet verified. Check your state licensing board.
Check before planning
  • Licensing for Customs Brokers is not yet verified for any state: check the state licensing board before planning.
  • Projection education uses SOC 13-1041 (detailed_parent); it may describe a broader group.
Limits
  • Distributions show what current workers or occupational experts report, not legal minimums.
  • Requirements vary by employer and state; time to qualify is not estimated.

Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0

Work environment

How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).

Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.

Rankings compare typical U.S. occupation-level work conditions; individual jobs and employers vary. Data: O*NET 31.0 Work Context and BLS wages (May 2025).
ConditionLevelCompared with other occupationsMost common answer (O*NET survey)
Contact with othersHighHigher on contact with others than 69% of occupations compared75% of surveyed respondents chose “Constant contact with others”
Dealing with the publicVery highHigher on dealing with the public than 89% of occupations compared55% of surveyed respondents chose “Extremely important”
TeamworkHighHigher on teamwork than 66% of occupations compared60% of surveyed respondents chose “Extremely important”
Freedom to make decisionsLowLower on freedom to make decisions than 71% of occupations compared50% of surveyed respondents chose “Some freedom”
Time pressureVery highHigher on time pressure than 98% of occupations compared85% of surveyed respondents chose “Every day”
Conflict situationsModerateLower on conflict situations than 56% of occupations compared35% of surveyed respondents chose “Once a year or more but not every month”
Dealing with unpleasant or angry peopleHighHigher on dealing with unpleasant or angry people than 71% of occupations compared40% of surveyed respondents chose “Once a week or more but not every day”
Consequence of errorHighHigher on consequence of error than 60% of occupations compared30% of surveyed respondents chose “Fairly serious”

Work-pressure profile

  • Time pressure: very high
  • Conflict situations: moderate
  • Dealing with unpleasant or angry people: high
  • Consequence of error: high

Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.

Full answer distributions

Contact with others

  • No contact with others: 0%
  • Occasional contact with others: 0%
  • Contact with others about half the time: 15%
  • Contact with others most of the time: 10%
  • Constant contact with others: 75%

n = 20, Occupational Expert 08/2026

Dealing with the public

  • Not important at all: 0%
  • Fairly important: 0%
  • Important: 10%
  • Very important: 35%
  • Extremely important: 55%

n = 20, Occupational Expert 08/2026

Teamwork

  • Not important at all: 0%
  • Fairly important: 5%
  • Important: 5%
  • Very important: 30%
  • Extremely important: 60%

n = 20, Occupational Expert 08/2026

Freedom to make decisions

  • No freedom: 10%
  • Very little freedom: 0%
  • Limited freedom: 10%
  • Some freedom: 50%
  • A lot of freedom: 30%

n = 20, Occupational Expert 08/2026

Time pressure

  • Never: 0%
  • Once a year or more but not every month: 0%
  • Once a month or more but not every week: 0%
  • Once a week or more but not every day: 15%
  • Every day: 85%

n = 20, Occupational Expert 08/2026

Conflict situations

  • Never: 15%
  • Once a year or more but not every month: 35%
  • Once a month or more but not every week: 20%
  • Once a week or more but not every day: 20%
  • Every day: 10%

n = 20, Occupational Expert 08/2026

Dealing with unpleasant or angry people

  • Never: 0%
  • Once a year or more but not every month: 30%
  • Once a month or more but not every week: 25%
  • Once a week or more but not every day: 40%
  • Every day: 5%

n = 20, Occupational Expert 08/2026

Consequence of error

  • Not serious at all: 5%
  • Fairly serious: 30%
  • Serious: 30%
  • Very serious: 10%
  • Extremely serious: 25%

n = 20, Occupational Expert 08/2026

Is this career right for me? Find jobs with conditions you prefer

Where people with this background could move

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  • Securities, Commodities, and Financial Services Sales Agents

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  • Purchasing Managers

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  • Compliance Managers

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Find more alternativesCompare skills with another job

O*NET-SOC 13-1041.08 · SOC 13-1041 (detailed_parent, medium confidence) · dataset 2026.10.8