Entertainment and Recreation Managers, Except Gambling
Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.
Most important skills
- Reading Comprehension
- Active Listening
- Speaking
- Social Perceptiveness
- Critical Thinking
- Monitoring
- Coordination
- Judgment and Decision Making
Key knowledge
- Customer and Personal Service
- Education and Training
- English Language
- Public Safety and Security
- Administration and Management
- Personnel and Human Resources
- Psychology
- Administrative
What the work involves
- Administer first aid in emergency situations.
- Assign tasks and work hours to staff.
- Calculate and record department expenses and revenue.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Interview and hire associates to fill staff vacancies.
- Plan programs of events or schedules of activities.
- Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- Resolve customer complaints regarding worker performance or services rendered.
Strongest interest areas (O*NET): Enterprising, Conventional, Social.
Qualifications and licensing
- Most common education
- Bachelor's Degree (56.5% of expert ratings)
- Related experience
- Over 2 years, up to and including 4 years (24.7%)
- On-the-job training
- Anything beyond short demonstration, up to and including 1 month (43.4%)
- Preparation level
- O*NET job zone 4: Job Zone Four: Considerable Preparation Needed
- Licensing
- Not yet verified. Check your state licensing board.
Check before planning
- Licensing for Entertainment and Recreation Managers, Except Gambling is not yet verified for any state: check the state licensing board before planning.
Limits
- Distributions show what current workers or occupational experts report, not legal minimums.
- Requirements vary by employer and state; time to qualify is not estimated.
Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0
Work environment
How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).
Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.
| Condition | Level | Compared with other occupations | Most common answer (O*NET survey) |
|---|---|---|---|
| Contact with others | High | Higher on contact with others than 75% of occupations compared | 74% of surveyed respondents chose “Constant contact with others” |
| Dealing with the public | Very high | Higher on dealing with the public than 93% of occupations compared | 76% of surveyed respondents chose “Extremely important” |
| Teamwork | Very high | Higher on teamwork than 90% of occupations compared | 77% of surveyed respondents chose “Extremely important” |
| Freedom to make decisions | Very high | Higher on freedom to make decisions than 80% of occupations compared | 56% of surveyed respondents chose “A lot of freedom” |
| Time pressure | Low | Lower on time pressure than 73% of occupations compared | 42% of surveyed respondents chose “Once a week or more but not every day” |
| Conflict situations | Moderate | Higher on conflict situations than 56% of occupations compared | 40% of surveyed respondents chose “Once a year or more but not every month” |
| Dealing with unpleasant or angry people | High | Higher on dealing with unpleasant or angry people than 61% of occupations compared | 46% of surveyed respondents chose “Once a month or more but not every week” |
| Consequence of error | Moderate | Higher on consequence of error than 54% of occupations compared | 29% of surveyed respondents chose “Serious” |
Work-pressure profile
- Time pressure: low
- Conflict situations: moderate
- Dealing with unpleasant or angry people: high
- Consequence of error: moderate
Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.
Full answer distributions
Contact with others
- No contact with others: 0%
- Occasional contact with others: 0%
- Contact with others about half the time: 6.08%
- Contact with others most of the time: 19.83%
- Constant contact with others: 74.1%
n = 30, Incumbent 08/2026
Dealing with the public
- Not important at all: 0%
- Fairly important: 7.44%
- Important: 0%
- Very important: 17%
- Extremely important: 75.56%
n = 30, Incumbent 08/2026
Teamwork
- Not important at all: 0%
- Fairly important: 0%
- Important: 1.39%
- Very important: 22.03%
- Extremely important: 76.58%
n = 30, Incumbent 08/2026
Freedom to make decisions
- No freedom: 0%
- Very little freedom: 0%
- Limited freedom: 6.08%
- Some freedom: 38.21%
- A lot of freedom: 55.71%
n = 30, Incumbent 08/2026
Time pressure
- Never: 0%
- Once a year or more but not every month: 7.37%
- Once a month or more but not every week: 41.09%
- Once a week or more but not every day: 41.77%
- Every day: 9.77%
n = 29, Incumbent 08/2026
Conflict situations
- Never: 1.37%
- Once a year or more but not every month: 40.05%
- Once a month or more but not every week: 35.15%
- Once a week or more but not every day: 11.51%
- Every day: 11.92%
n = 30, Incumbent 08/2026
Dealing with unpleasant or angry people
- Never: 0%
- Once a year or more but not every month: 33.35%
- Once a month or more but not every week: 46%
- Once a week or more but not every day: 11.61%
- Every day: 9.04%
n = 30, Incumbent 08/2026
Consequence of error
- Not serious at all: 13.52%
- Fairly serious: 22.84%
- Serious: 29.48%
- Very serious: 13.23%
- Extremely serious: 20.93%
n = 30, Incumbent 08/2026
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O*NET-SOC 11-9072.00 · SOC 11-9072 (exact, high confidence) · dataset 2026.10.8