First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.

Most important skills

  1. Monitoring
  2. Time Management
  3. Active Listening
  4. Management of Personnel Resources
  5. Speaking
  6. Critical Thinking
  7. Coordination
  8. Social Perceptiveness

Key knowledge

  1. Customer and Personal Service
  2. English Language
  3. Administration and Management
  4. Mathematics
  5. Public Safety and Security
  6. Personnel and Human Resources
  7. Mechanical
  8. Education and Training

What the work involves

  • Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
  • Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
  • Direct activities of workers who perform duties, such as landscaping, cultivating lawns, or pruning trees and shrubs.
  • Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
  • Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
  • Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
  • Train workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment, or caring for turf.
  • Provide workers with assistance in performing duties as necessary to meet deadlines.

Strongest interest areas (O*NET): Enterprising, Conventional, Realistic.

Qualifications and licensing

Most common education
Bachelor's Degree (32.3% of respondents)
Related experience
Over 2 years, up to and including 4 years (28.1%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (33%)
Preparation level
O*NET job zone 3: Job Zone Three: Medium Preparation Needed
Licensing
Not yet verified. Check your state licensing board.
Check before planning
  • Licensing for First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers is not yet verified for any state: check the state licensing board before planning.
Limits
  • Distributions show what current workers or occupational experts report, not legal minimums.
  • Requirements vary by employer and state; time to qualify is not estimated.

Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0

Work environment

How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).

Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.

Rankings compare typical U.S. occupation-level work conditions; individual jobs and employers vary. Data: O*NET 31.0 Work Context and BLS wages (May 2025).
ConditionLevelCompared with other occupationsMost common answer (O*NET survey)
Contact with othersHighHigher on contact with others than 66% of occupations compared82% of surveyed respondents chose “Constant contact with others”
Dealing with the publicHighHigher on dealing with the public than 77% of occupations compared56% of surveyed respondents chose “Extremely important”
TeamworkVery highHigher on teamwork than 85% of occupations compared—
Freedom to make decisionsModerateLower on freedom to make decisions than 53% of occupations compared50% of surveyed respondents chose “A lot of freedom”
Time pressureVery highHigher on time pressure than 81% of occupations compared54% of surveyed respondents chose “Every day”
Conflict situationsVery highHigher on conflict situations than 85% of occupations compared45% of surveyed respondents chose “Once a month or more but not every week”
Dealing with unpleasant or angry peopleHighHigher on dealing with unpleasant or angry people than 75% of occupations compared50% of surveyed respondents chose “Once a week or more but not every day”
Consequence of errorHighHigher on consequence of error than 72% of occupations compared35% of surveyed respondents chose “Very serious”

Work-pressure profile

  • Time pressure: very high
  • Conflict situations: very high
  • Dealing with unpleasant or angry people: high
  • Consequence of error: high

Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.

Full answer distributions

Contact with others

  • No contact with others: 0%
  • Occasional contact with others: 7.61%
  • Contact with others about half the time: 10.24%
  • Contact with others most of the time: 0%
  • Constant contact with others: 82.15%

n = 17, Incumbent 08/2021

Dealing with the public

  • Not important at all: 10.24%
  • Fairly important: 0%
  • Important: 15.25%
  • Very important: 18.71%
  • Extremely important: 55.8%

n = 17, Incumbent 08/2021

Teamwork

  • Not important at all: 0%
  • Fairly important: 0%
  • Important: 0%
  • Very important: suppressed by O*NET (low precision)
  • Extremely important: suppressed by O*NET (low precision)

n = 17, Incumbent 08/2021

Freedom to make decisions

  • No freedom: 0%
  • Very little freedom: 15.25%
  • Limited freedom: 9.21%
  • Some freedom: 25.27%
  • A lot of freedom: 50.26%

n = 17, Incumbent 08/2021

Time pressure

  • Never: 0%
  • Once a year or more but not every month: 12.23%
  • Once a month or more but not every week: 0.2%
  • Once a week or more but not every day: 33.82%
  • Every day: 53.76%

n = 17, Incumbent 08/2021

Conflict situations

  • Never: 0%
  • Once a year or more but not every month: 11.48%
  • Once a month or more but not every week: 45%
  • Once a week or more but not every day: 24.41%
  • Every day: 19.1%

n = 17, Incumbent 08/2021

Dealing with unpleasant or angry people

  • Never: 5.02%
  • Once a year or more but not every month: 24.86%
  • Once a month or more but not every week: 13.42%
  • Once a week or more but not every day: 49.68%
  • Every day: 7.02%

n = 17, Incumbent 08/2021

Consequence of error

  • Not serious at all: 5.02%
  • Fairly serious: 16.23%
  • Serious: 21.52%
  • Very serious: 35.19%
  • Extremely serious: 22.05%

n = 17, Incumbent 08/2021

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O*NET-SOC 37-1012.00 · SOC 37-1012 (exact, high confidence) · dataset 2026.10.8