First-Line Supervisors of Security Workers

Directly supervise and coordinate activities of security workers and security guards.

Most important skills

  1. Active Listening
  2. Reading Comprehension
  3. Speaking
  4. Critical Thinking
  5. Judgment and Decision Making
  6. Monitoring
  7. Management of Personnel Resources
  8. Writing

Key knowledge

  1. Public Safety and Security
  2. Administration and Management
  3. Customer and Personal Service
  4. Personnel and Human Resources
  5. Law and Government
  6. English Language
  7. Administrative
  8. Education and Training

What the work involves

  • Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
  • Apprehend or evict trespassers, rule violators, or other security threats from the premises.
  • Assign security personnel to posts or patrols.
  • Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
  • Develop and document security procedures, policies, or standards.
  • Explain company policies and procedures to staff using oral or written communication.
  • Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
  • Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.

Strongest interest areas (O*NET): Enterprising, Conventional, Realistic.

Qualifications and licensing

Most common education
Associate's Degree or other 2-year degree (29.8% of respondents)
Related experience
Over 2 years, up to and including 4 years (33.6%)
On-the-job training
Over 1 month, up to and including 3 months (32%)
Preparation level
O*NET job zone 2: Job Zone 1-2: Very Little to Some Preparation Needed
Licensing
Not yet verified. Check your state licensing board.
Check before planning
  • Licensing for First-Line Supervisors of Security Workers is not yet verified for any state: check the state licensing board before planning.
Limits
  • Distributions show what current workers or occupational experts report, not legal minimums.
  • Requirements vary by employer and state; time to qualify is not estimated.

Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0

Work environment

How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).

Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.

Rankings compare typical U.S. occupation-level work conditions; individual jobs and employers vary. Data: O*NET 31.0 Work Context and BLS wages (May 2025).
ConditionLevelCompared with other occupationsMost common answer (O*NET survey)
Contact with othersVery highHigher on contact with others than 97% of occupations compared99% of surveyed respondents chose “Constant contact with others”
Dealing with the publicVery highHigher on dealing with the public than 97% of occupations compared86% of surveyed respondents chose “Extremely important”
TeamworkVery highHigher on teamwork than 96% of occupations compared87% of surveyed respondents chose “Extremely important”
Freedom to make decisionsVery highHigher on freedom to make decisions than 89% of occupations compared71% of surveyed respondents chose “A lot of freedom”
Time pressureVery lowLower on time pressure than 81% of occupations compared47% of surveyed respondents chose “Once a week or more but not every day”
Conflict situationsVery highHigher on conflict situations than 94% of occupations compared39% of surveyed respondents chose “Once a month or more but not every week”
Dealing with unpleasant or angry peopleHighHigher on dealing with unpleasant or angry people than 73% of occupations compared37% of surveyed respondents chose “Once a month or more but not every week”
Consequence of errorHighHigher on consequence of error than 61% of occupations compared42% of surveyed respondents chose “Extremely serious”

Work-pressure profile

  • Time pressure: very low
  • Conflict situations: very high
  • Dealing with unpleasant or angry people: high
  • Consequence of error: high

Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.

Full answer distributions

Contact with others

  • No contact with others: 0%
  • Occasional contact with others: 0.55%
  • Contact with others about half the time: 0%
  • Contact with others most of the time: 0.55%
  • Constant contact with others: 98.91%

n = 21, Incumbent 08/2025

Dealing with the public

  • Not important at all: 0%
  • Fairly important: 1.09%
  • Important: 6.19%
  • Very important: 7.16%
  • Extremely important: 85.55%

n = 21, Incumbent 08/2025

Teamwork

  • Not important at all: 0%
  • Fairly important: 0%
  • Important: 1.11%
  • Very important: 12.24%
  • Extremely important: 86.65%

n = 20, Incumbent 08/2025

Freedom to make decisions

  • No freedom: 0%
  • Very little freedom: 0%
  • Limited freedom: 8.92%
  • Some freedom: 19.64%
  • A lot of freedom: 71.44%

n = 21, Incumbent 08/2025

Time pressure

  • Never: 0%
  • Once a year or more but not every month: 6.04%
  • Once a month or more but not every week: 46.77%
  • Once a week or more but not every day: 47.19%
  • Every day: 0%

n = 21, Incumbent 08/2025

Conflict situations

  • Never: 0%
  • Once a year or more but not every month: 0%
  • Once a month or more but not every week: 39.01%
  • Once a week or more but not every day: 37.91%
  • Every day: 23.08%

n = 21, Incumbent 08/2025

Dealing with unpleasant or angry people

  • Never: 0%
  • Once a year or more but not every month: 26.92%
  • Once a month or more but not every week: 36.63%
  • Once a week or more but not every day: 20.81%
  • Every day: 15.63%

n = 20, Incumbent 08/2025

Consequence of error

  • Not serious at all: 15.81%
  • Fairly serious: 33.12%
  • Serious: 8.11%
  • Very serious: 0.53%
  • Extremely serious: 42.43%

n = 18, Incumbent 08/2025

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O*NET-SOC 33-1091.00 · SOC 33-1091 (exact, high confidence) · dataset 2026.10.8