Gambling Surveillance Officers and Gambling Investigators
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
Most important skills
- Monitoring
- Critical Thinking
- Speaking
- Judgment and Decision Making
- Reading Comprehension
- Active Listening
- Writing
- Active Learning
Key knowledge
- English Language
- Public Safety and Security
- Computers and Electronics
- Mathematics
- Administrative
- Education and Training
- Customer and Personal Service
- Administration and Management
What the work involves
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
Strongest interest areas (O*NET): Conventional, Enterprising, Realistic.
Qualifications and licensing
- Most common education
- High School Diploma or the equivalent (such as a GED) (84.1% of respondents)
- Related experience
- None (56.9%)
- On-the-job training
- Over 1 month, up to and including 3 months (32.8%)
- Preparation level
- O*NET job zone 2: Job Zone 1-2: Very Little to Some Preparation Needed
- Licensing
- Not yet verified. Check your state licensing board.
Check before planning
- Licensing for Gambling Surveillance Officers and Gambling Investigators is not yet verified for any state: check the state licensing board before planning.
Limits
- Distributions show what current workers or occupational experts report, not legal minimums.
- Requirements vary by employer and state; time to qualify is not estimated.
Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0
Work environment
How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).
Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.
| Condition | Level | Compared with other occupations | Most common answer (O*NET survey) |
|---|---|---|---|
| Contact with others | High | Higher on contact with others than 73% of occupations compared | 81% of surveyed respondents chose “Constant contact with others” |
| Dealing with the public | Moderate | Lower on dealing with the public than 54% of occupations compared | 50% of surveyed respondents chose “Extremely important” |
| Teamwork | High | Higher on teamwork than 67% of occupations compared | 74% of surveyed respondents chose “Extremely important” |
| Freedom to make decisions | High | Higher on freedom to make decisions than 73% of occupations compared | 64% of surveyed respondents chose “A lot of freedom” |
| Time pressure | Very low | Lower on time pressure than 91% of occupations compared | 28% of surveyed respondents chose “Once a month or more but not every week” |
| Conflict situations | Very high | Higher on conflict situations than 94% of occupations compared | 44% of surveyed respondents chose “Every day” |
| Dealing with unpleasant or angry people | High | Higher on dealing with unpleasant or angry people than 62% of occupations compared | 36% of surveyed respondents chose “Every day” |
| Consequence of error | High | Higher on consequence of error than 76% of occupations compared | 39% of surveyed respondents chose “Extremely serious” |
Work-pressure profile
- Time pressure: very low
- Conflict situations: very high
- Dealing with unpleasant or angry people: high
- Consequence of error: high
Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.
Full answer distributions
Contact with others
- No contact with others: 0%
- Occasional contact with others: 2.73%
- Contact with others about half the time: 10.28%
- Contact with others most of the time: 5.84%
- Constant contact with others: 81.15%
n = 31, Incumbent 08/2019
Dealing with the public
- Not important at all: 33.52%
- Fairly important: 4.9%
- Important: 7.65%
- Very important: 4.1%
- Extremely important: 49.84%
n = 31, Incumbent 08/2019
Teamwork
- Not important at all: 5.49%
- Fairly important: 2.32%
- Important: 7.67%
- Very important: 10.07%
- Extremely important: 74.45%
n = 30, Incumbent 08/2019
Freedom to make decisions
- No freedom: 3.53%
- Very little freedom: 1.16%
- Limited freedom: 11.78%
- Some freedom: 19.33%
- A lot of freedom: 64.19%
n = 31, Incumbent 08/2019
Time pressure
- Never: 21.95%
- Once a year or more but not every month: 8.23%
- Once a month or more but not every week: 28.45%
- Once a week or more but not every day: 16.54%
- Every day: 24.83%
n = 31, Incumbent 08/2019
Conflict situations
- Never: 11.61%
- Once a year or more but not every month: 5.47%
- Once a month or more but not every week: 10.73%
- Once a week or more but not every day: 28.54%
- Every day: 43.65%
n = 31, Incumbent 08/2019
Dealing with unpleasant or angry people
- Never: 32.38%
- Once a year or more but not every month: 16.53%
- Once a month or more but not every week: 8.08%
- Once a week or more but not every day: 7.27%
- Every day: 35.74%
n = 31, Incumbent 08/2019
Consequence of error
- Not serious at all: 3.81%
- Fairly serious: 15.38%
- Serious: 33.9%
- Very serious: 8.21%
- Extremely serious: 38.7%
n = 30, Incumbent 08/2019
Is this career right for me? Find jobs with conditions you prefer
Where people with this background could move
- Analyze
Compliance Officers
Closeness 92/100 · job zone +2
- Analyze
Tellers
Closeness 92/100
- Analyze
Police Identification and Records Officers
Closeness 92/100 · job zone +1
- Analyze
Pharmacy Technicians
Closeness 91/100 · job zone +1
- Analyze
Medical Records Specialists
Closeness 91/100 · job zone +1
- Analyze
Data Entry Keyers
Closeness 91/100
Find more alternativesCompare skills with another job
O*NET-SOC 33-9031.00 · SOC 33-9031 (exact, high confidence) · dataset 2026.10.8