Insurance Sales Agents

Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Most important skills

  1. Reading Comprehension
  2. Active Listening
  3. Speaking
  4. Critical Thinking
  5. Writing
  6. Persuasion
  7. Time Management
  8. Service Orientation

Key knowledge

  1. Customer and Personal Service
  2. Sales and Marketing
  3. English Language
  4. Mathematics
  5. Law and Government
  6. Transportation
  7. Administration and Management
  8. Education and Training

What the work involves

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Calculate premiums and establish payment method.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
  • Contact underwriter and submit forms to obtain binder coverage.

Strongest interest areas (O*NET): Enterprising, Conventional, Social.

Qualifications and licensing

Most common education
Bachelor's Degree (39.5% of respondents)
Related experience
None (43.2%)
On-the-job training
Over 6 months, up to and including 1 year (37.2%)
Preparation level
O*NET job zone 4: Job Zone Four: Considerable Preparation Needed
Licensing
Not yet verified. Check your state licensing board.
Check before planning
  • Licensing for Insurance Sales Agents is not yet verified for any state: check the state licensing board before planning.
Limits
  • Distributions show what current workers or occupational experts report, not legal minimums.
  • Requirements vary by employer and state; time to qualify is not estimated.

Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0

Work environment

How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).

Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.

Rankings compare typical U.S. occupation-level work conditions; individual jobs and employers vary. Data: O*NET 31.0 Work Context and BLS wages (May 2025).
ConditionLevelCompared with other occupationsMost common answer (O*NET survey)
Contact with othersHighHigher on contact with others than 79% of occupations compared73% of surveyed respondents chose “Constant contact with others”
Dealing with the publicVery highHigher on dealing with the public than 99% of occupations compared99% of surveyed respondents chose “Extremely important”
TeamworkVery lowLower on teamwork than 86% of occupations compared33% of surveyed respondents chose “Extremely important”
Freedom to make decisionsLowLower on freedom to make decisions than 72% of occupations compared—
Time pressureVery highHigher on time pressure than 91% of occupations compared52% of surveyed respondents chose “Every day”
Conflict situationsVery highHigher on conflict situations than 84% of occupations compared33% of surveyed respondents chose “Every day”
Dealing with unpleasant or angry peopleHighHigher on dealing with unpleasant or angry people than 68% of occupations compared33% of surveyed respondents chose “Once a year or more but not every month”
Consequence of errorModerateHigher on consequence of error than 50% of occupations compared32% of surveyed respondents chose “Serious”

Work-pressure profile

  • Time pressure: very high
  • Conflict situations: very high
  • Dealing with unpleasant or angry people: high
  • Consequence of error: moderate

Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.

Full answer distributions

Contact with others

  • No contact with others: 0%
  • Occasional contact with others: 0%
  • Contact with others about half the time: 0.21%
  • Contact with others most of the time: 26.43%
  • Constant contact with others: 73.36%

n = 18, Incumbent 08/2018

Dealing with the public

  • Not important at all: 0.82%
  • Fairly important: 0%
  • Important: 0%
  • Very important: 0.21%
  • Extremely important: 98.97%

n = 18, Incumbent 08/2018

Teamwork

  • Not important at all: 12.83%
  • Fairly important: 0%
  • Important: 27.34%
  • Very important: 26.61%
  • Extremely important: 33.22%

n = 18, Incumbent 08/2018

Freedom to make decisions

  • No freedom: 12.83%
  • Very little freedom: 0%
  • Limited freedom: 13.99%
  • Some freedom: 32.61%
  • A lot of freedom: suppressed by O*NET (low precision)

n = 18, Incumbent 08/2018

Time pressure

  • Never: 0%
  • Once a year or more but not every month: 0%
  • Once a month or more but not every week: 0%
  • Once a week or more but not every day: 47.57%
  • Every day: 52.43%

n = 18, Incumbent 08/2018

Conflict situations

  • Never: 6.7%
  • Once a year or more but not every month: 27.42%
  • Once a month or more but not every week: 13.32%
  • Once a week or more but not every day: 19.56%
  • Every day: 33%

n = 18, Incumbent 08/2018

Dealing with unpleasant or angry people

  • Never: 0%
  • Once a year or more but not every month: 33.36%
  • Once a month or more but not every week: 32.82%
  • Once a week or more but not every day: 20.56%
  • Every day: 13.26%

n = 18, Incumbent 08/2018

Consequence of error

  • Not serious at all: 27.67%
  • Fairly serious: 6.58%
  • Serious: 32.41%
  • Very serious: 6.7%
  • Extremely serious: 26.64%

n = 18, Incumbent 08/2018

Is this career right for me? Find jobs with conditions you prefer

Where people with this background could move

  • Loan Officers

    Closeness 94/100

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  • Insurance Underwriters

    Closeness 93/100

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  • Customer Service Representatives

    Closeness 93/100 · job zone -2

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  • New Accounts Clerks

    Closeness 92/100 · job zone -1

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  • Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

    Closeness 92/100

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  • Human Resources Specialists

    Closeness 92/100

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Find more alternativesCompare skills with another job

O*NET-SOC 41-3021.00 · SOC 41-3021 (exact, high confidence) · dataset 2026.10.8