Loan Interviewers and Clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Most important skills
- Active Listening
- Speaking
- Reading Comprehension
- Critical Thinking
- Writing
- Complex Problem Solving
- Active Learning
- Social Perceptiveness
Key knowledge
- Customer and Personal Service
- English Language
- Administrative
- Computers and Electronics
- Law and Government
- Mathematics
- Administration and Management
- Education and Training
What the work involves
- Verify and examine information and accuracy of loan application and closing documents.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
- Answer questions and advise customers regarding loans and transactions.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- Present loan and repayment schedules to customers.
Strongest interest areas (O*NET): Conventional, Enterprising, Social.
Qualifications and licensing
- Most common education
- High School Diploma or the equivalent (such as a GED) (42.9% of respondents)
- Related experience
- Over 2 years, up to and including 4 years (30.6%)
- On-the-job training
- Over 1 year, up to and including 2 years (37.8%)
- Preparation level
- O*NET job zone 3: Job Zone Three: Medium Preparation Needed
- Licensing
- Not yet verified. Check your state licensing board.
Check before planning
- Licensing for Loan Interviewers and Clerks is not yet verified for any state: check the state licensing board before planning.
Limits
- Distributions show what current workers or occupational experts report, not legal minimums.
- Requirements vary by employer and state; time to qualify is not estimated.
Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0
Work environment
How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).
Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.
| Condition | Level | Compared with other occupations | Most common answer (O*NET survey) |
|---|---|---|---|
| Contact with others | High | Higher on contact with others than 70% of occupations compared | — |
| Dealing with the public | Very high | Higher on dealing with the public than 98% of occupations compared | 84% of surveyed respondents chose “Extremely important” |
| Teamwork | Moderate | Higher on teamwork than 54% of occupations compared | — |
| Freedom to make decisions | Low | Lower on freedom to make decisions than 64% of occupations compared | 66% of surveyed respondents chose “Some freedom” |
| Time pressure | High | Higher on time pressure than 63% of occupations compared | — |
| Conflict situations | Low | Lower on conflict situations than 60% of occupations compared | — |
| Dealing with unpleasant or angry people | High | Higher on dealing with unpleasant or angry people than 62% of occupations compared | 65% of surveyed respondents chose “Once a month or more but not every week” |
| Consequence of error | High | Higher on consequence of error than 78% of occupations compared | 33% of surveyed respondents chose “Serious” |
Work-pressure profile
- Time pressure: high
- Conflict situations: low
- Dealing with unpleasant or angry people: high
- Consequence of error: high
Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.
Full answer distributions
Contact with others
- No contact with others: suppressed by O*NET (low precision)
- Occasional contact with others: suppressed by O*NET (low precision)
- Contact with others about half the time: suppressed by O*NET (low precision)
- Contact with others most of the time: suppressed by O*NET (low precision)
- Constant contact with others: suppressed by O*NET (low precision)
n = 12, Incumbent 08/2026
Dealing with the public
- Not important at all: suppressed by O*NET (low precision)
- Fairly important: suppressed by O*NET (low precision)
- Important: suppressed by O*NET (low precision)
- Very important: 16.3%
- Extremely important: 83.7%
n = 13, Incumbent 08/2026
Teamwork
- Not important at all: suppressed by O*NET (low precision)
- Fairly important: 0.6%
- Important: suppressed by O*NET (low precision)
- Very important: suppressed by O*NET (low precision)
- Extremely important: suppressed by O*NET (low precision)
n = 13, Incumbent 08/2026
Freedom to make decisions
- No freedom: suppressed by O*NET (low precision)
- Very little freedom: suppressed by O*NET (low precision)
- Limited freedom: 17.57%
- Some freedom: 66.13%
- A lot of freedom: 16.3%
n = 13, Incumbent 08/2026
Time pressure
- Never: 16.16%
- Once a year or more but not every month: suppressed by O*NET (low precision)
- Once a month or more but not every week: suppressed by O*NET (low precision)
- Once a week or more but not every day: 33.06%
- Every day: suppressed by O*NET (low precision)
n = 13, Incumbent 08/2026
Conflict situations
- Never: 16.16%
- Once a year or more but not every month: suppressed by O*NET (low precision)
- Once a month or more but not every week: 17.12%
- Once a week or more but not every day: suppressed by O*NET (low precision)
- Every day: 0.14%
n = 13, Incumbent 08/2026
Dealing with unpleasant or angry people
- Never: suppressed by O*NET (low precision)
- Once a year or more but not every month: 17.85%
- Once a month or more but not every week: 65.24%
- Once a week or more but not every day: suppressed by O*NET (low precision)
- Every day: suppressed by O*NET (low precision)
n = 13, Incumbent 08/2026
Consequence of error
- Not serious at all: 0.14%
- Fairly serious: 16.3%
- Serious: 33.14%
- Very serious: 17.51%
- Extremely serious: 32.91%
n = 13, Incumbent 08/2026
Is this career right for me? Find jobs with conditions you prefer
Where people with this background could move
- Analyze
Loan Officers
Closeness 93/100 · job zone +1
- Analyze
Personal Financial Advisors
Closeness 93/100 · job zone +1
- Analyze
Compensation, Benefits, and Job Analysis Specialists
Closeness 92/100 · job zone +1
- Analyze
Compensation and Benefits Managers
Closeness 92/100 · job zone +1
- Analyze
Securities, Commodities, and Financial Services Sales Agents
Closeness 91/100 · job zone +1
- Analyze
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Closeness 91/100 · job zone -1
Find more alternativesCompare skills with another job
O*NET-SOC 43-4131.00 · SOC 43-4131 (exact, high confidence) · dataset 2026.10.8