Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Most important skills
- Active Listening
- Service Orientation
- Speaking
- Social Perceptiveness
- Management of Personnel Resources
- Reading Comprehension
- Writing
- Coordination
Key knowledge
- English Language
- Administration and Management
- Personnel and Human Resources
- Customer and Personal Service
- Mathematics
- Sales and Marketing
- Administrative
- Computers and Electronics
What the work involves
- Greet and register guests.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Assign duties to workers, and schedule shifts.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Manage and maintain temporary or permanent lodging facilities.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Strongest interest areas (O*NET): Enterprising, Conventional, Social.
Qualifications and licensing
- Most common education
- Bachelor's Degree (71.6% of respondents)
- Related experience
- Over 2 years, up to and including 4 years (43.1%)
- On-the-job training
- Over 1 month, up to and including 3 months (41.1%)
- Preparation level
- O*NET job zone 4: Job Zone Four: Considerable Preparation Needed
- Licensing
- Not yet verified. Check your state licensing board.
Check before planning
- Licensing for Lodging Managers is not yet verified for any state: check the state licensing board before planning.
Limits
- Distributions show what current workers or occupational experts report, not legal minimums.
- Requirements vary by employer and state; time to qualify is not estimated.
Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0
Work environment
How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).
Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.
| Condition | Level | Compared with other occupations | Most common answer (O*NET survey) |
|---|---|---|---|
| Contact with others | Very high | Higher on contact with others than 92% of occupations compared | 89% of surveyed respondents chose “Constant contact with others” |
| Dealing with the public | Very high | Higher on dealing with the public than 90% of occupations compared | 69% of surveyed respondents chose “Extremely important” |
| Teamwork | Very high | Higher on teamwork than 93% of occupations compared | 80% of surveyed respondents chose “Extremely important” |
| Freedom to make decisions | Very high | Higher on freedom to make decisions than 82% of occupations compared | 60% of surveyed respondents chose “A lot of freedom” |
| Time pressure | Very high | Higher on time pressure than 84% of occupations compared | 58% of surveyed respondents chose “Every day” |
| Conflict situations | Very high | Higher on conflict situations than 91% of occupations compared | 46% of surveyed respondents chose “Once a week or more but not every day” |
| Dealing with unpleasant or angry people | Very high | Higher on dealing with unpleasant or angry people than 85% of occupations compared | 37% of surveyed respondents chose “Once a month or more but not every week” |
| Consequence of error | Low | Lower on consequence of error than 68% of occupations compared | 30% of surveyed respondents chose “Serious” |
Work-pressure profile
- Time pressure: very high
- Conflict situations: very high
- Dealing with unpleasant or angry people: very high
- Consequence of error: low
Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.
Full answer distributions
Contact with others
- No contact with others: 0%
- Occasional contact with others: 0%
- Contact with others about half the time: 0%
- Contact with others most of the time: 10.8%
- Constant contact with others: 89.2%
n = 15, Incumbent 07/2017
Dealing with the public
- Not important at all: 0%
- Fairly important: 0%
- Important: 20.14%
- Very important: 10.8%
- Extremely important: 69.06%
n = 15, Incumbent 07/2017
Teamwork
- Not important at all: 0%
- Fairly important: 0%
- Important: 0%
- Very important: 20.33%
- Extremely important: 79.67%
n = 15, Incumbent 07/2017
Freedom to make decisions
- No freedom: 0%
- Very little freedom: 0%
- Limited freedom: 8.26%
- Some freedom: 31.97%
- A lot of freedom: 59.77%
n = 15, Incumbent 07/2017
Time pressure
- Never: 0%
- Once a year or more but not every month: 0%
- Once a month or more but not every week: 23.47%
- Once a week or more but not every day: 18.44%
- Every day: 58.09%
n = 15, Incumbent 07/2017
Conflict situations
- Never: 0%
- Once a year or more but not every month: 8.45%
- Once a month or more but not every week: 28.57%
- Once a week or more but not every day: 45.97%
- Every day: 17.02%
n = 15, Incumbent 07/2017
Dealing with unpleasant or angry people
- Never: 0%
- Once a year or more but not every month: 11.88%
- Once a month or more but not every week: 37.44%
- Once a week or more but not every day: 32.14%
- Every day: 18.53%
n = 15, Incumbent 07/2017
Consequence of error
- Not serious at all: 28.26%
- Fairly serious: 12.6%
- Serious: 29.92%
- Very serious: 29.22%
- Extremely serious: 0%
n = 15, Incumbent 07/2017
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O*NET-SOC 11-9081.00 · SOC 11-9081 (exact, high confidence) · dataset 2026.10.8