Pharmacy Aides

Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.

Most important skills

  1. Active Listening
  2. Speaking
  3. Service Orientation
  4. Reading Comprehension
  5. Social Perceptiveness
  6. Critical Thinking
  7. Coordination
  8. Judgment and Decision Making

Key knowledge

  1. Customer and Personal Service
  2. English Language
  3. Administrative
  4. Sales and Marketing
  5. Law and Government
  6. Administration and Management
  7. Mathematics
  8. Medicine and Dentistry

What the work involves

  • Accept prescriptions for filling, gathering and processing necessary information.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Greet customers and help them locate merchandise.
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
  • Prepare prescription labels by typing or operating a computer and printer.
  • Operate cash register to process cash or credit sales.
  • Restock storage areas, replenishing items on shelves.
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.

Strongest interest areas (O*NET): Conventional, Enterprising, Realistic.

Qualifications and licensing

Most common education
High School Diploma or the equivalent (such as a GED) (61.2% of respondents)
Related experience
None (57.9%)
On-the-job training
Over 1 month, up to and including 3 months (45.5%)
Preparation level
O*NET job zone 2: Job Zone 1-2: Very Little to Some Preparation Needed
Licensing
Not yet verified. Check your state licensing board.
Check before planning
  • Licensing for Pharmacy Aides is not yet verified for any state: check the state licensing board before planning.
Limits
  • Distributions show what current workers or occupational experts report, not legal minimums.
  • Requirements vary by employer and state; time to qualify is not estimated.

Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0

Work environment

How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).

Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.

Rankings compare typical U.S. occupation-level work conditions; individual jobs and employers vary. Data: O*NET 31.0 Work Context and BLS wages (May 2025).
ConditionLevelCompared with other occupationsMost common answer (O*NET survey)
Contact with othersVery highHigher on contact with others than 88% of occupations compared90% of surveyed respondents chose “Constant contact with others”
Dealing with the publicVery highHigher on dealing with the public than 89% of occupations compared67% of surveyed respondents chose “Extremely important”
TeamworkVery highHigher on teamwork than 97% of occupations compared90% of surveyed respondents chose “Extremely important”
Freedom to make decisionsVery lowLower on freedom to make decisions than 99% of occupations compared30% of surveyed respondents chose “Some freedom”
Time pressureVery lowLower on time pressure than 81% of occupations compared—
Conflict situationsVery highHigher on conflict situations than 98% of occupations compared—
Dealing with unpleasant or angry peopleVery highHigher on dealing with unpleasant or angry people than 98% of occupations compared—
Consequence of errorVery highHigher on consequence of error than 92% of occupations compared51% of surveyed respondents chose “Extremely serious”

Work-pressure profile

  • Time pressure: very low
  • Conflict situations: very high
  • Dealing with unpleasant or angry people: very high
  • Consequence of error: very high

Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.

Full answer distributions

Contact with others

  • No contact with others: 0%
  • Occasional contact with others: 2.94%
  • Contact with others about half the time: 0%
  • Contact with others most of the time: 6.71%
  • Constant contact with others: 90.35%

n = 15, Incumbent 08/2026

Dealing with the public

  • Not important at all: 6.67%
  • Fairly important: 1.61%
  • Important: 0%
  • Very important: 24.94%
  • Extremely important: 66.77%

n = 15, Incumbent 08/2026

Teamwork

  • Not important at all: 0%
  • Fairly important: 1.53%
  • Important: 0%
  • Very important: 8.89%
  • Extremely important: 89.58%

n = 15, Incumbent 08/2026

Freedom to make decisions

  • No freedom: suppressed by O*NET (low precision)
  • Very little freedom: suppressed by O*NET (low precision)
  • Limited freedom: 28.88%
  • Some freedom: 29.62%
  • A lot of freedom: 0.66%

n = 15, Incumbent 08/2026

Time pressure

  • Never: 20.48%
  • Once a year or more but not every month: 0.66%
  • Once a month or more but not every week: suppressed by O*NET (low precision)
  • Once a week or more but not every day: 21.39%
  • Every day: suppressed by O*NET (low precision)

n = 15, Incumbent 08/2026

Conflict situations

  • Never: 1.55%
  • Once a year or more but not every month: 0.7%
  • Once a month or more but not every week: 11.31%
  • Once a week or more but not every day: suppressed by O*NET (low precision)
  • Every day: suppressed by O*NET (low precision)

n = 14, Incumbent 08/2026

Dealing with unpleasant or angry people

  • Never: 0.69%
  • Once a year or more but not every month: 0%
  • Once a month or more but not every week: 7.43%
  • Once a week or more but not every day: suppressed by O*NET (low precision)
  • Every day: suppressed by O*NET (low precision)

n = 15, Incumbent 08/2026

Consequence of error

  • Not serious at all: 0%
  • Fairly serious: 5.16%
  • Serious: suppressed by O*NET (low precision)
  • Very serious: 20.48%
  • Extremely serious: 50.84%

n = 15, Incumbent 08/2026

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O*NET-SOC 31-9095.00 · SOC 31-9095 (exact, high confidence) · dataset 2026.10.8