Residential Advisors

Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

Most important skills

  1. Social Perceptiveness
  2. Active Listening
  3. Speaking
  4. Monitoring
  5. Coordination
  6. Critical Thinking
  7. Negotiation
  8. Service Orientation

Key knowledge

  1. Customer and Personal Service
  2. Administration and Management
  3. Public Safety and Security
  4. Education and Training
  5. English Language
  6. Sociology and Anthropology
  7. Administrative
  8. Personnel and Human Resources

What the work involves

  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
  • Provide emergency first aid and summon medical assistance when necessary.
  • Mediate interpersonal problems between residents.
  • Administer, coordinate, or recommend disciplinary and corrective actions.
  • Communicate with other staff to resolve problems with individual students.
  • Counsel students in the handling of issues such as family, financial, and educational problems.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Observe students to detect and report unusual behavior.

Strongest interest areas (O*NET): Social, Conventional, Enterprising.

Qualifications and licensing

Most common education
Some College Courses (50.3% of respondents)
Related experience
None (55.7%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (47.7%)
Preparation level
O*NET job zone 3: Job Zone Three: Medium Preparation Needed
Licensing
Not yet verified. Check your state licensing board.
Check before planning
  • Licensing for Residential Advisors is not yet verified for any state: check the state licensing board before planning.
Limits
  • Distributions show what current workers or occupational experts report, not legal minimums.
  • Requirements vary by employer and state; time to qualify is not estimated.

Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0

Work environment

How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).

Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.

Rankings compare typical U.S. occupation-level work conditions; individual jobs and employers vary. Data: O*NET 31.0 Work Context and BLS wages (May 2025).
ConditionLevelCompared with other occupationsMost common answer (O*NET survey)
Contact with othersHighHigher on contact with others than 66% of occupations compared64% of surveyed respondents chose “Constant contact with others”
Dealing with the publicModerateHigher on dealing with the public than 50% of occupations compared45% of surveyed respondents chose “Extremely important”
TeamworkModerateHigher on teamwork than 54% of occupations compared48% of surveyed respondents chose “Extremely important”
Freedom to make decisionsLowLower on freedom to make decisions than 73% of occupations compared52% of surveyed respondents chose “Some freedom”
Time pressureLowLower on time pressure than 65% of occupations compared40% of surveyed respondents chose “Once a month or more but not every week”
Conflict situationsVery highHigher on conflict situations than 97% of occupations compared41% of surveyed respondents chose “Once a week or more but not every day”
Dealing with unpleasant or angry peopleVery highHigher on dealing with unpleasant or angry people than 80% of occupations compared41% of surveyed respondents chose “Once a week or more but not every day”
Consequence of errorHighHigher on consequence of error than 71% of occupations compared36% of surveyed respondents chose “Extremely serious”

Work-pressure profile

  • Time pressure: low
  • Conflict situations: very high
  • Dealing with unpleasant or angry people: very high
  • Consequence of error: high

Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.

Full answer distributions

Contact with others

  • No contact with others: 0%
  • Occasional contact with others: 0%
  • Contact with others about half the time: 7.1%
  • Contact with others most of the time: 29%
  • Constant contact with others: 63.9%

n = 31, Incumbent 08/2019

Dealing with the public

  • Not important at all: 12.78%
  • Fairly important: 23.99%
  • Important: 16.51%
  • Very important: 1.26%
  • Extremely important: 45.46%

n = 31, Incumbent 08/2019

Teamwork

  • Not important at all: 0%
  • Fairly important: 0.29%
  • Important: 15.21%
  • Very important: 36.05%
  • Extremely important: 48.45%

n = 31, Incumbent 08/2019

Freedom to make decisions

  • No freedom: 0.25%
  • Very little freedom: 7.61%
  • Limited freedom: 19.81%
  • Some freedom: 52%
  • A lot of freedom: 20.34%

n = 31, Incumbent 08/2019

Time pressure

  • Never: 0.5%
  • Once a year or more but not every month: 7.65%
  • Once a month or more but not every week: 40.25%
  • Once a week or more but not every day: 27.19%
  • Every day: 24.41%

n = 31, Incumbent 08/2019

Conflict situations

  • Never: 0%
  • Once a year or more but not every month: 0%
  • Once a month or more but not every week: 23.07%
  • Once a week or more but not every day: 40.52%
  • Every day: 36.41%

n = 31, Incumbent 08/2019

Dealing with unpleasant or angry people

  • Never: 0%
  • Once a year or more but not every month: 17.31%
  • Once a month or more but not every week: 32.53%
  • Once a week or more but not every day: 41.25%
  • Every day: 8.91%

n = 31, Incumbent 08/2019

Consequence of error

  • Not serious at all: 9.51%
  • Fairly serious: 20.39%
  • Serious: 18.05%
  • Very serious: 16.21%
  • Extremely serious: 35.84%

n = 31, Incumbent 08/2019

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O*NET-SOC 39-9041.00 · SOC 39-9041 (exact, high confidence) · dataset 2026.10.8