Shampooers
Shampoo and rinse customers' hair.
Most important skills
- Speaking
- Active Listening
- Service Orientation
- Monitoring
- Social Perceptiveness
- Coordination
- Reading Comprehension
- Critical Thinking
Key knowledge
- Customer and Personal Service
- English Language
- Sales and Marketing
- Public Safety and Security
- Chemistry
- Education and Training
- Psychology
- Administration and Management
What the work involves
- Massage, shampoo, and condition patron's hair and scalp to clean them and remove excess oil.
- Advise patrons with chronic or potentially contagious scalp conditions to seek medical treatment.
- Treat scalp conditions and hair loss, using specialized lotions, shampoos, or equipment such as infrared lamps or vibrating equipment.
- Maintain treatment records.
Strongest interest areas (O*NET): Realistic, Social, Conventional.
Qualifications and licensing
- Most common education
- Post-Secondary Certificate (67.6% of respondents)
- Related experience
- Over 6 months, up to and including 1 year (54.7%)
- On-the-job training
- Over 6 months, up to and including 1 year (58.7%)
- Preparation level
- O*NET job zone 2: Job Zone 1-2: Very Little to Some Preparation Needed
- Licensing
- Not yet verified. Check your state licensing board.
Check before planning
- Licensing for Shampooers is not yet verified for any state: check the state licensing board before planning.
Limits
- Distributions show what current workers or occupational experts report, not legal minimums.
- Requirements vary by employer and state; time to qualify is not estimated.
Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0
Work environment
How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).
Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.
| Condition | Level | Compared with other occupations | Most common answer (O*NET survey) |
|---|---|---|---|
| Contact with others | Very high | Higher on contact with others than 94% of occupations compared | 97% of surveyed respondents chose “Constant contact with others” |
| Dealing with the public | High | Higher on dealing with the public than 75% of occupations compared | — |
| Teamwork | High | Higher on teamwork than 66% of occupations compared | — |
| Freedom to make decisions | Very low | Lower on freedom to make decisions than 84% of occupations compared | — |
| Time pressure | Very low | Lower on time pressure than 85% of occupations compared | 34% of surveyed respondents chose “Once a week or more but not every day” |
| Conflict situations | Very low | Lower on conflict situations than 97% of occupations compared | — |
| Dealing with unpleasant or angry people | Moderate | Higher on dealing with unpleasant or angry people than 56% of occupations compared | — |
| Consequence of error | Very low | Lower on consequence of error than 96% of occupations compared | 46% of surveyed respondents chose “Not serious at all” |
Work-pressure profile
- Time pressure: very low
- Conflict situations: very low
- Dealing with unpleasant or angry people: moderate
- Consequence of error: very low
Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.
Full answer distributions
Contact with others
- No contact with others: 0%
- Occasional contact with others: 2.33%
- Contact with others about half the time: 0.27%
- Contact with others most of the time: 0%
- Constant contact with others: 97.4%
n = 35, Incumbent 06/2008
Dealing with the public
- Not important at all: 17.7%
- Fairly important: 1.84%
- Important: 0.77%
- Very important: 18.78%
- Extremely important: suppressed by O*NET (low precision)
n = 34, Incumbent 06/2008
Teamwork
- Not important at all: 0%
- Fairly important: 0%
- Important: suppressed by O*NET (low precision)
- Very important: 25.02%
- Extremely important: suppressed by O*NET (low precision)
n = 35, Incumbent 06/2008
Freedom to make decisions
- No freedom: 13.74%
- Very little freedom: 0.96%
- Limited freedom: 18.31%
- Some freedom: suppressed by O*NET (low precision)
- A lot of freedom: 23.77%
n = 35, Incumbent 06/2008
Time pressure
- Never: 18.1%
- Once a year or more but not every month: suppressed by O*NET (low precision)
- Once a month or more but not every week: 7.23%
- Once a week or more but not every day: 34.36%
- Every day: 25.11%
n = 32, Incumbent 06/2008
Conflict situations
- Never: suppressed by O*NET (low precision)
- Once a year or more but not every month: 18.8%
- Once a month or more but not every week: suppressed by O*NET (low precision)
- Once a week or more but not every day: 0.68%
- Every day: 2.12%
n = 34, Incumbent 06/2008
Dealing with unpleasant or angry people
- Never: 14.82%
- Once a year or more but not every month: 16.63%
- Once a month or more but not every week: suppressed by O*NET (low precision)
- Once a week or more but not every day: 4.2%
- Every day: 15.7%
n = 35, Incumbent 06/2008
Consequence of error
- Not serious at all: 45.53%
- Fairly serious: 34.26%
- Serious: 14.75%
- Very serious: 3.78%
- Extremely serious: 1.68%
n = 35, Incumbent 06/2008
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O*NET-SOC 39-5093.00 · SOC 39-5093 (exact, high confidence) · dataset 2026.10.8