Shuttle Drivers and Chauffeurs
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.
Most important skills
- Active Listening
- Critical Thinking
- Monitoring
- Operation and Control
- Speaking
- Social Perceptiveness
- Service Orientation
- Operations Monitoring
Key knowledge
- Customer and Personal Service
- Transportation
- Public Safety and Security
- English Language
- Personnel and Human Resources
- Administrative
- Administration and Management
- Education and Training
What the work involves
- Arrange to pick up particular customers or groups on a regular schedule.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Maintain knowledge of first-aid procedures.
Strongest interest areas (O*NET): Realistic, Conventional, Social.
Qualifications and licensing
- Most common education
- High School Diploma or the equivalent (such as a GED) (56.2% of respondents)
- Related experience
- Over 2 years, up to and including 4 years (28%)
- On-the-job training
- Anything beyond short demonstration, up to and including 1 month (38%)
- Preparation level
- O*NET job zone 2: Job Zone 1-2: Very Little to Some Preparation Needed
- Licensing
- Not yet verified. Check your state licensing board.
Check before planning
- Licensing for Shuttle Drivers and Chauffeurs is not yet verified for any state: check the state licensing board before planning.
Limits
- Distributions show what current workers or occupational experts report, not legal minimums.
- Requirements vary by employer and state; time to qualify is not estimated.
Source: O*NET 31.0 Database (USDOL/ETA, CC BY 4.0); BLS Employment Projections · dataset 2026.10.8 · method e3-qualification-1.0.0
Work environment
How the typical conditions of this occupation compare with 911 occupations in O*NET (very low = the lowest fifth).
Levels are relative. Most occupations involve a lot of contact with people, for example, so “very low” can still mean regular contact; the last column shows what workers actually reported.
| Condition | Level | Compared with other occupations | Most common answer (O*NET survey) |
|---|---|---|---|
| Contact with others | Moderate | Lower on contact with others than 59% of occupations compared | 63% of surveyed respondents chose “Constant contact with others” |
| Dealing with the public | Very high | Higher on dealing with the public than 86% of occupations compared | 69% of surveyed respondents chose “Extremely important” |
| Teamwork | Low | Lower on teamwork than 78% of occupations compared | 43% of surveyed respondents chose “Very important” |
| Freedom to make decisions | Moderate | Lower on freedom to make decisions than 54% of occupations compared | — |
| Time pressure | High | Higher on time pressure than 72% of occupations compared | — |
| Conflict situations | High | Higher on conflict situations than 74% of occupations compared | — |
| Dealing with unpleasant or angry people | Very high | Higher on dealing with unpleasant or angry people than 82% of occupations compared | 35% of surveyed respondents chose “Every day” |
| Consequence of error | Very high | Higher on consequence of error than 89% of occupations compared | 50% of surveyed respondents chose “Extremely serious” |
Work-pressure profile
- Time pressure: high
- Conflict situations: high
- Dealing with unpleasant or angry people: very high
- Consequence of error: very high
Each part is shown on its own. There is no combined stress score, and conditions vary by employer and role.
Full answer distributions
Contact with others
- No contact with others: 0%
- Occasional contact with others: 16.7%
- Contact with others about half the time: 2.57%
- Contact with others most of the time: 17.99%
- Constant contact with others: 62.74%
n = 23, Incumbent 08/2025
Dealing with the public
- Not important at all: 7.54%
- Fairly important: 1.42%
- Important: 5.81%
- Very important: 16.03%
- Extremely important: 69.2%
n = 22, Incumbent 08/2025
Teamwork
- Not important at all: 7.05%
- Fairly important: 1.38%
- Important: 19.09%
- Very important: 43.45%
- Extremely important: 29.02%
n = 22, Incumbent 08/2025
Freedom to make decisions
- No freedom: 1.89%
- Very little freedom: 5.57%
- Limited freedom: 16.6%
- Some freedom: 34%
- A lot of freedom: suppressed by O*NET (low precision)
n = 23, Incumbent 08/2025
Time pressure
- Never: 2.09%
- Once a year or more but not every month: 15.26%
- Once a month or more but not every week: 5.87%
- Once a week or more but not every day: 21.44%
- Every day: suppressed by O*NET (low precision)
n = 22, Incumbent 08/2025
Conflict situations
- Never: 10.96%
- Once a year or more but not every month: suppressed by O*NET (low precision)
- Once a month or more but not every week: 13.57%
- Once a week or more but not every day: 19.29%
- Every day: 26.27%
n = 22, Incumbent 08/2025
Dealing with unpleasant or angry people
- Never: 9.6%
- Once a year or more but not every month: 21.33%
- Once a month or more but not every week: 15.84%
- Once a week or more but not every day: 17.85%
- Every day: 35.38%
n = 21, Incumbent 08/2025
Consequence of error
- Not serious at all: 0%
- Fairly serious: 17.56%
- Serious: 13.24%
- Very serious: 19.09%
- Extremely serious: 50.11%
n = 21, Incumbent 08/2025
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O*NET-SOC 53-3053.00 · SOC 53-3053 (exact, high confidence) · dataset 2026.10.8